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  • JOB TITLE:  Resource Optimization Manager

    KMH prides itself in a philosophy and tradition of setting new standards in the delivery of comprehensive, efficient and cost-effective health care services with a commitment to high quality patient care.

    JOB SUMMARY:

    Working in a close knit fast paced team environment, maintain optimum efficiency levels through effective scheduling of staff and maintenance of booking standards to expected levels using the KMH Electronic Medical Record (EMR).

    DUTIES AND RESPONSIBILITIES:

    • Maintain EMR system to increase efficiency, productivity and profitability.
    • Build professional and sound working relationships with staff.
    • Schedule all staff and physicians and ensure on-going staff coverage.
    • Ensure urgent appointments and walk-in patients are scheduled.
    • Keep booking standards to expected levels.
    • Change and update EMR schedules as required.
    • Minimize no-shows and cancellations by monitoring confirmation calls at the time of booking.
    • Constantly problem-solve and troubleshoot technician and other staff scheduling issues.
    • Ensure technicians and doctors are working in harmony; identify issues/concerns and recommend solutions.
    • Deal with customer inquiries promptly.
    • Review timesheets, identify areas of concern and recommend improvements, ensure maximum scheduling efficiency.
    • Communicate problems/issues immediately to the Operations Director and suggest solutions.
    • Identify and recommend areas of improvement that may require new job requirements or upgrade in manpower, with the aim of building a strong and efficient organization.
    • Meet budget objectives on a consistent basis and proactively identify issues that could affect KMH’s financial results.
    • Ensure volumes are met in order to achieve revenue targets.
    • Track testing volumes and suggest improvements in order to obtain targets.

    LOCATION: Mississauga

    REQUIREMENTS

    DESIRED SKILLS AND EXPERTISE

    Preferable medical technologist background in either nuclear medicine, ultrasound, MRI, etc.  Interest  and willing to work in a business development setting.

    CONTACT: Please forward resume to resume@kmhlabs.com