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  • JOB TITLE: Resource Optimization Manager

    KMH prides itself in a philosophy and tradition of setting new standards in the delivery of comprehensive, efficient and cost-effective health care services with a commitment to high quality patient care.


    Working in a close knit fast paced team environment, maintain optimum efficiency levels through effective scheduling of staff and maintenance of booking standards to expected levels using the KMH Electronic Medical Record (EMR).


    • Maintain EMR system to increase efficiency, productivity and profitability.
    • Build professional and sound working relationships with staff.
    • Schedule all staff and physicians and ensure on-going staff coverage.
    • Ensure urgent appointments and walk-in patients are scheduled.
    • Keep booking standards to expected levels.
    • Change and update EMR schedules as required.
    • Minimize no-shows and cancellations by monitoring confirmation calls at the time of booking.
    • Constantly problem-solve and troubleshoot technician and other staff scheduling issues.
    • Ensure technicians and doctors are working in harmony; identify issues/concerns and recommend solutions.
    • Deal with customer inquiries promptly.
    • Review timesheets, identify areas of concern and recommend improvements, ensure maximum scheduling efficiency.
    • Communicate problems/issues immediately to the Operations Director and suggest solutions.
    • Identify and recommend areas of improvement that may require new job requirements or upgrade in manpower, with the aim of building a strong and efficient organization.
    • Meet budget objectives on a consistent basis and proactively identify issues that could affect KMH’s financial results.
    • Ensure volumes are met in order to achieve revenue targets.
    • Track testing volumes and suggest improvements in order to obtain targets.

    LOCATION: Mississauga



    Preferable medical technologist background in either nuclear medicine, ultrasound, MRI, etc. Interest and willing to work in a business development setting.

    CONTACT: Please forward resume to resume@kmhlabs.com

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