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  • Testimonials

    Patient Satisfaction Survey Comments:

    “Very satisfied with all technicians and especially with Dr.Johnston.
    The KMH scheduling staff was excellent. I was greeted promptly and courteously (excellent). My appointment was right on time. KMH staff did an excellent job at answering all my questions. I was treated with respect, dignity and compassion. I drove from Hamilton to have my test here.
    Beautiful reception room. Kind, polite people-very professional. I would and will recommend here to anyone.”
    Had an amazing experience. Everyone was very helpful and knowledgeable. Dr.Choi was amazing.
    I had a very good experience in a stressful time for me I would recommend this clinic to my friends and family.
    Staff is fantastic and very professional. They care about patients. Tiffany is the girl who helped us and she is the best.
    Hands down best medical experience of my life. Thank you!
    Everyone was incredibly helpful, efficient, and professional! I was very impressed. It was like a breath of fresh air! Makes such a difference as a patient – Thank you
    Everyone was extremely pleasant and treated me with the utmost respect! I would highly recommend this location (Burlington) to everyone I know!
    Dr. Lai and the technician were very efficient and kind – great first experience.
    It is wonderful to have this facility instead of going to a hospital, great atmosphere.
    All the staff of KMH is really great, excellent and perfect. The doctor’s and technologists are very nice and appreciating, I love KMH.
    I love coming to Dr.Johnston’s clinic!
    I was treated with the upmost respect and felt right at ease. I had to bring my two youngsters with me and there were no complaints or the feeling that they were a problem.
    Schedule was closely followed. Every step was explained. Wonderful experience!
    Amy and front desk staff were all very kind, knowledgeable and helpful. Best x-ray/scan/text experience I have ever had in Toronto and Vancouver.”
    “I have had the pleasure of attending three MRI’s at your office in two cases. I had real concerns and anxiety. My technician went above and beyond and treated me with such compassion, respect and dignity. She is such and amazing person. Thank you for allowing me the pleasure of meeting your staff.”
    “I appreciate the speed of getting an appointment.”
    “I’ve had three MRIs in the past and this is the best facility I’ve been to.”
    “Please accept my wholehearted appreciation for making a tense, apprehensive procedure a pleasant one.”
    “Your explanation of the procedure provide to me that you truly knew your craft, and your obvious knowledge of this technology inspired confidence.”
    “I was quite impressed with your concern for my physical comfort as a patient in your facility.”
    “I just want you to know how deeply touched I was by your very compassionate concern.”
    “I am grateful to you all. My heartfelt thanks to such a wonderful group of professionals.”
    “I would most certainly recommend KMH to my doctor.”
    “I was treated with respect, dignity and compassion from the moment I arrived.”
    “Beautiful facility. Very clean and comfortable. You don’t feel like you’re in a medical centre. Very courteous staff, so you relax more easily.”
    “My husband’s back was in so much pain, when we got to the front desk, the woman was extremely nice and very compassionate to my husband’s discomfort. She had him sit down and came to us to go over the paperwork. Then she had him lay down on a bed. She kept checking on him to see if we needed or wanted anything…that was more than any clinic person has ever done for us.”
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